Proper-ly
For resident directors and RMCs

Running your own block shouldn't mean hoping you haven't missed something

When residents run the management company, the fire risk assessments, electrical reports and insurance renewals are legally yours. Proper-ly reads the paperwork you already have and keeps the whole picture in front of you — what has lapsed, what is coming, and when — so nothing reaches you as an emergency because nobody was looking ahead.

Try it yourself

In private beta, taking on a small number of blocks at a time.

A block dashboard: counts of overdue, due-this-month and compliant obligations, a large figure for the days the fire risk assessment has been overdue, a status breakdown by category, the next few renewal dates, and the flats with their leaseholders.
Elmwood Court — a demonstration block. Every date here came out of its own documents.

Sound familiar?

Running a block is rarely one big problem. It is a hundred small things arriving at the wrong moment, usually because nobody was looking ahead.

  • the fire risk assessment expired in March
  • another message at half past nine
  • is the EICR still valid?
  • the agent still hasn’t replied
  • it’s sitting in someone’s inbox
  • who has the insurance schedule?
  • chasing the same contractor again
  • that was two years ago?
  • we’ll pick it up at the next meeting
  • nobody looked ahead
  • I don’t know what I don’t know
  • it only becomes urgent once it’s late
  • the lift engineer never came back
  • nobody can find the asbestos survey
  • is that certificate still in date?
  • three directors, no handover notes
  • the quote arrived eleven weeks late
  • who signed off on this?
  • that was supposed to be annual
  • the last agent kept no records
  • a WhatsApp at the weekend, again
  • we are chasing this for the third time
  • nobody told us it was due
  • the accounts are with the accountant
  • is this our responsibility or theirs?
  • it lapsed and nobody noticed
  • I only found out because I asked
  • another renewal I did not expect

Proper-ly’s job is to make sure none of it is a surprise.

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statutory obligations tracked, from fire risk assessment to service charge accounts

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Acts, regulations and standards behind them — including the Building Safety Act 2022 and the RRFSO 2005

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assessed against your own documents, with the reasoning shown. The other two — your annual accounts and confirmation statement — come straight from Companies House

Whatever your block looks like, the duties are yours

Which ones apply depends on how the building is built and who owns it — not on how big your budget is. Proper-ly works that out from your documents.

A Victorian terraced house converted into flats, with railings and a stepped entrance.

Victorian conversion

Four flats, a shared stair and a freehold the leaseholders bought in 2003. No managing agent, and a fire risk assessment nobody is sure is current.

A five-storey purpose-built block of flats in brick, with balconies and landscaped gardens.

Purpose-built block

Thirty flats over five storeys, an RMC run by three residents, and a communal supply that brings electrical and legionella duties with it.

A modern residential tower at dusk, lit windows above a landscaped walkway.

New-build tower

Above eighteen metres, so the Building Safety Act applies: an accountable person, a safety case, and a registration that has a deadline.

Illustrations. No building shown is a customer’s.

Three steps, and none of them is “become a fire safety expert”

Most directors inherit a folder of PDFs and no idea which of them still counts.

STEP 1

Put your paperwork in

Fire risk assessments, EICRs, insurance schedules, leases — whatever you have, in whatever state the last agent left it.

STEP 2

It reads them

Dates, certificate results and review deadlines are pulled out and matched to the duties that apply to your building. Every one is shown to you before it counts.

STEP 3

You see where you stand

One register showing what is in date, what is close, and what has lapsed — with the document behind each answer a click away.

What it actually looks like

These are screenshots, not mock-ups. Elmwood Court is a block we invented so we could show you a real one without showing you someone’s home. You can open it and click around — no sign-up, nothing saved.

Everything due, in one place

What has lapsed, what is coming, and how long it has been outstanding — each one against the Act or standard it comes from. Worked out from the certificates you already hold, not from a spreadsheet you have to keep up to date.

A compliance register: each obligation with the Act or standard it comes from, how long it has been overdue or how soon it falls due, when it was last done, and the advisor’s verdict beside it.

Ask it anything, and check its working

Every answer names the documents it came from and links to them, so you can read the paragraph yourself rather than take its word. It also says plainly that it is not legal advice.

The assistant answering what a fire risk assessment found, listing four outstanding actions, and citing the two documents the answer rests on.

It tells you where every answer came from

An assistant that reads your building's documents is only worth having if you can check it. Ask a question and the answer lists the documents it actually drew on — not everything it searched — so you can open them and see for yourself.

Proper-ly helps you keep track of your obligations. It is not a substitute for professional advice, and it will tell you when it is answering from general knowledge rather than from your records.

Your documents stay in the EU

Stored in London on AWS, encrypted at rest and in transit. AI processing runs on AWS Bedrock within the EU.

Never used to train models

Your leases and certificates are not used to train anyone’s AI, and are not shared with the model provider.

You review every suggestion

Nothing the AI extracts changes your records until you accept it. A wrong answer is a suggestion you decline, not a fact in your file.

Answers show their sources

Every answer lists the documents it actually drew on, so you can check it rather than take it on trust.

Read the privacy notice →

See it against your own block

Tell us what you are dealing with and we will show you the same thing for your building. A short conversation, not a sales call — and we are taking on a small number of blocks at a time.